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The Team

Michael Appel, Founder and Co-Owner


Michael founded Crisis Case Management in 2004 to offer intervention and case management services to addicts and families at all levels of the social spectrum. He specializes in crisis-based interventions, and has performed hundreds of interventions nationally and internationally and has served as a preferred interventionist for several premier treatment centers for over 15 years. In 2000, Michael designed, developed and served as the program director for, the Substance Abuse Diversion Initiative of Lowell (SADIL), MA in a groundbreaking diversion program and trained over 1000 police officers at the Crosspoint police training academy about changing the focus of law enforcement and addiction. Additionally, Michael facilitated substance abuse groups for the Department of Corrections in Middlesex County, MA.  He previously worked with homeless alcoholics and addicts at the Ramsey County and Hastings Detox centers in Minnesota and went on to work at Hazelden Treatment’s Fellowship Club, residential halfway house in St. Paul, MN.  Michael earned a Master’s Degree in Counseling Psychology with a specialization in addiction from Cambridge College in MA and a Bachelor of Arts in History from Boston University.


Josh Benton, Founder and Co-Owner

joshJosh is the co-owner and founder of Benton Behavioral Health Consulting, LLC and specializes in business consulting, company audits, recruiting and operations streamlining.  He was the Executive Director of Turning Point extended care for young adult males with addictions in New Haven, CT.  He previously worked as the Chief Development Officer for the O’Connor Professional Group that provides intensive case management services for addiction and behavioral health issues in Boston, MA.  He was also the Executive Director and founding member of Hopewell Recovery Services continuing care for men and women with addiction and mental health issues in Boston.  Transitioning from being a small business owner in construction, he earned a Bachelor of Science in Business Administration from Emmanuel College in Boston and his real estate license.  Josh’s real-life business experience combined with leadership skills in the recovery community has led to his success in the addiction treatment field.  He has spent over 14 years participating and giving back to the recovery community.


Sarah Allen Benton, MS, LMHC, LPC, Clinical Consultant


Sarah a therapist practicing at Insight Counseling specializing in outpatient adolescent/young adult addiction services, family support and mental health services for clients of all ages in Ridgefield, Connecticut.  She is also Co-Owner of Benton Behavioral Health Consulting, LLC offering a range of addiction and dual diagnosis services.  She was formerly a Therapist at Turning Point Extended Care in New Haven, CT and at McLean Hospital at McLean Brook Transitional Living Program for dual diagnosis in Belmont, Massachusetts.  She is author of the book, “Understanding the High-Functioning Alcoholic”.  Sarah, lectures on the topic and has been featured in the media including a NY Times article by Jane Brody, has appeared on The Oprah Winfrey Show, The Today Show, The CBS Early Show, NPR and is a blogger for PsychologyToday.com.


Lee FitzGerald, CADC-II, CIP, Founder and Co-Owner

Lee has been a leader in the addiction treatment field for over 12 years. She holds a certificate from UCLA in Alcohol and Drug Counseling and is a Board Member of the Association of Intervention Specialists, having managed interventions since 2005. Additionally, Lee’s work as an interventionist has been showcased on A&E’s hit show Intervention. Lee currently serves as Vice President of The Hills Treatment Center in Los Angeles, and was formerly Caron Treatment Centers Executive Director Western Region and International Development. Lee provides her expertise as a board member of the United Kingdom and European Symposium on Addictive Disorders (UKESAD) and as an Advisory Board member of The Haven at College. In the past she has also served on the board of the Women’s Association of Addiction Treatment. Lee pioneered and continues to work with a nonprofit treatment center for women in Nepal and began the first women’s Narcotics Anonymous meeting in Kathmandu. Lee’s unique skills and efforts have demonstrated her talent and dedication to advancing recovery both on a local and international level.


Jonathan Havens, Program Director

jonathanJonathan worked as a Case Manager at The O’Connor Professional Group for men with addiction and co-occurring mental health issues to reach overall functioning, vocational, academic and behavioral goals. With over 10 years of experience in the addiction treatment field, Jonathan specializes in helping clients learn and develop life skills and healthy coping techniques. He is dedicated to supporting individuals in building purposeful lives by implementing a program of recovery that restores balance and meaning to their lives. Jonathan worked previously for 7 years as an academic tutor with teenage and young adult males and specialized in developing their study skills, organization and executive functioning in all major subjects. Jonathan has a Bachelor of Arts Degree from Hamilton College, Cognitive Behavioral Therapy training from Boston University, and is currently pursuing a Master’s Degree in Social Work at Salem State University.


Ancillary Providers

Donna Wolfe, Vocational Sober Coach Consultant

donnaDonna brings extensive mentorship experience with 20 years as a corporate event expert, that includes polishing the client’s interpersonal skills, preparing realistic resumes, addressing barriers to success and sources of self-worth.  Unique to her methodology is her Sober Success System, which includes introducing clients to a select number of men and women who are successful, not only in sobriety, but in the chosen field to which the client aspires—with a growing file of over 200 sober successes. She has been coaching clients in recovery at Hopewell Sober Living since 2010.  Additionally, she gives presentations on “Time Management”, “Grace Under Pressure” and “Courage in the Workplace” and has exposed thousands of executives to the tenets of 12-Step Programs.  She sits on the both the Board of Directors of Granada House in Allston, MA, where she moderates a group in Relapse Prevention, as well as on the Board of Professional Conference Managers Association.  She is a graduate of The University of Massachusetts at Amherst and holds additional degrees from The University of Miami.

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